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Do you give prices with delivery?

Yes we give prices DDU(see the transport abbreviations below), delivered to your door at our costs. On a pallet or a transport box, packed and labelled. If you have your own transport, please mention in the enquiry the price should be ex works one of our factories. Additionally, on request we can offer prices according to INCOTERMS, the international transport regulations, shortened by a 3 letter capital letters abbreviation as follows:

EXW – Ex Works - The seller makes the goods available at his/her premises. This term places the maximum obligation on the buyer and minimum obligations on the seller. The Ex Works term is often used when making an initial quotation for the sale of goods without any costs included. EXW means that a buyer incurs the risks for bringing the goods to their final destination. The seller does not load the goods on collecting vehicles and does not clear them for export. If the seller does load the goods, he does so at buyer's risk and cost. If parties wish seller to be responsible for the loading of the goods on departure and to bear the risk and all costs of such loading, this must be made clear by adding explicit wording to this effect in the contract of sale. The buyer arranges the pickup of the freight from the supplier's designated ship site, owns the in-transit freight, and is responsible for clearing the goods through Customs. The buyer is responsible for completing all the export documentation. Cost of goods sold transfers from the seller to the buyer.

FCA - Free Carrier - The seller delivers the goods, cleared for export, to the carrier nominated by the buyer at the named place. It should be noted that the chosen place of delivery has an impact on the obligations of loading and unloading the goods at that place. If delivery occurs at the seller's premises, the seller is responsible for loading. If delivery occurs at any other place, the seller is not responsible for loading.

CPT – Carriage Paid To - The seller pays for carriage. Risk transfers to buyer upon handing goods over to the first carrier at place of shipment in the country of Export. The Shipper is responsible for origin costs including export clearance and freight costs for carriage to named place (usually destination port or airport). Shipper is not responsible for buying Insurance and for delivery to final destination (buyer's facilities).

CIP – Carriage and Insurance Paid to - The containerized transport/multimodal equivalent of CIF. Seller pays for carriage and insurance to the named destination point, but risk passes when the goods are handed over to the first carrier. CIP is used for intermodal deliveries & CIF is used for Sea .

DAT – Delivered at Terminal - This term means that the seller covers all the costs of transport (export fees, carriage, insurance, unloading from main carrrier at destination port and destination port charges) and assumes all risk until destination port, import duty/taxes/customs costs to be borne by Buyer.

DAP – Delivered at Place - Can be used for any transport mode, or where there is more than one transport mode. The seller is responsible for arranging carriage and for delivering the goods, ready for unloading from the arriving conveyance, at the named place. Duties are not paid by the seller under this term (An important difference from Delivered At Terminal DAT, where the buyer is responsible for unloading.)

DDP – Delivered Duty Paid - Seller is responsible for delivering the goods to the named place in the country of the buyer, and pays all costs in bringing the goods to the destination including import duties and taxes. The seller is not responsible for unloading. This term is often used in place of the non-Incoterm "Free In Store (FIS)". This term places the maximum obligations on the seller and minimum obligations on the buyer. With the delivery at the named place of destination all the risks and responsibilities are transferred to the buyer and it is considered that the seller has completed his obligations

FAS – Free Alongside Ship - The seller delivers when the goods are placed alongside the buyer's vessel at the named port of shipment. This means that the buyer has to bear all costs and risks of loss of or damage to the goods from that moment. The FAS term requires the seller to clear the goods for export, which is a reversal from previous Incoterms versions that required the buyer to arrange for export clearance. However, if the parties wish the buyer to clear the goods for export, this should be made clear by adding explicit wording to this effect in the contract of sale. This term can be used only for sea or inland waterway transport.

FOB – Free on Board (Shipping) - The seller must advance government tax in the country of origin as off commitment to load the goods on board a vessel designated by the buyer. Cost and risk are divided when the goods are actually on board of the vessel. The seller must clear the goods for export. The term is applicable for maritime and inland waterway transport only but NOT for multimodal sea transport in containers (see Incoterms 2010, ICC publication 715). The seller must instruct the buyer the details of the vessel and the port where the goods are to be loaded, and there is no reference to, or provision for, the use of a carrier or forwarder. This term has been greatly misused over the last three decades ever since Incoterms 1980 explained that FCA should be used for container shipments. It means the seller pays for transportation of goods to the port of shipment, loading cost. The buyer pays cost of marine freight transportation, insurance, unloading and transportation cost from the arrival port to destination. The passing of risk occurs when the goods are in buyer account. The buyer arranges for the vessel and the shipper has to load the goods and the named vessel at the named port of shipment with the dates stipulated in the contract of sale as informed by the buyer.

CFR – Cost and Freight - Seller must pay the costs and freight to bring the goods to the port of destination. However, risk is transferred to the buyer once the goods are loaded on the vessel. Insurance for the goods is NOT included. and This term is formerly known as CNF (C&F, or C+F).

CIF – Cost, Insurance and Freight - Exactly the same as CFR except that the seller must in addition procure and pay for the insurance.

What about your environmental policy and ECO certifications?

Care for the environment, particularly through recycling, production efficiency and environmentally friendly design of products and production facilities has long been central to Gammapack operational and social policy. We have worked hard to build a strong work culture of environmental awareness throughout the company and have implemented a range of environmentally sympathetic initiatives, backed up by independent certifications: ISO14001 certification - March 2011 FSC Chain of Custody certification June 2012 Besides the certifications of quality and ethical practices, Gammapack is also a signatory of the National Packaging Contract Agreement. Additionally, we work with recycling organizations, such as EkoBulPack, Repack and others to mark all the products with signs for appropriate disposal and remanufacturing.

Positive environmental initiatives include:

- Investing in environmentally oriented printing technology including waterless printing.

- Actively encouraging the use of sustainable materials when purchasing materials for customers, always asking for the origins of the procured raw materials.

- Using only Pergamin (made of degradable paper fibers) for the window material of boxes and envelopes.

- Requesting FSC proof that the cellulose is coming from forests with registered origin.

- Recycling all reusable materials, including 100 % of the paper, 90 % of the foils.

- Maximising production efficiency to reduce energy usage and material wastage.

- Designing products to have less environmental impact, including a full range of envelopes and folders made of recycled papers.

Looking ahead

Gammapack has been investing heavily in environmental care since its restructuring. We now have the infrastructure in place to quickly adopt any new low impact technology and will continue to do so, to ensure that we remain at the leading edge of environmentally sympathetic package manufacturing, which we believe will be appreciated by our partners.

Examples of day-to-day practices we have implemented:

Internally, Gammapack has gone a long way to minimise the impact on the environment. Some of these initiatives include:

- Waterless printing - our new waterless printing press uses a silicone surface printing plate to repel inks rather than a dampening solution, and therefore requires no water. The print quality is higher and less paper is used in the initial set up.

- CTP - All the printing we do is with CTP technology. This assists in reducing the impact on the environment by eliminating the use of film and the chemicals required to produce film. Waste management - Recyclable waste includes carton board, plastic, pallets, rags, ink tins, drums, oil and metal. All liquid waste is taken off-site for treatment and disposal at Gammapack's expense. All the paper waste we deliver ourselves to a recycling paper manufacturer in Austrial and Bulgaria.

- Work culture - Gammapack's position on recycling and the environment is introduced in new staff at induction and ongoing internal group discussions are held to determine potential problem areas and how they can be improved.

- Choice of Purchasing and material substitution - Gammapack partners with customers to encourage the use of sustainable carton stock and currently around 90% of suppliers of board and envelope paper are FSC certified. Ongoing print jobs are reviewed to look for ways of reducing the environmental impact, by substituting existing materials for new cartonboards with improved environmental qualities. Replacing traditional solvent based inks with vegetable based Eco Inks is another way in which we are minimising the environmental impact.

- Maximising efficiency and improved design - A more efficient production process can help reduce material and energy wastage. Careful design will help streamline the production process and designing a product to maximise logistics and the use of lighter but stronger materials can result in transportation savings. Designing products that are re-usable and / or recyclable is an effective way to help reduce landfills.

- And last but not least, we try to avoid buying paper and cardboard from Asia and South America, where as a rule, paper prices are more competitive just because of illegal deforestation. We believe that business is more than just high profit margins.

Can you make samples of what we will get?

Yes, depending on order quantity and condition we charge separately for samples or include the cost in the final price. We can also make 3D design and structural for projects and afterwards produce it to specification.

We need fast delivery, what is lead time normally?

We deliver most orders in 2-3 weeks time for all countries in Europe, when the packaging is coming from inside the EU. However when we procure from Asia or the Americas, it can take from 4 up to 8 weeks depending on price requirements and availability.

Can we negotiate already offered prices

Yes, we can always offer a way to lower the prices, either by offering materials we have on stock or other means of transport. Also, it will be great to know some price expectations so we can offer prices based on delivery and quality expectations.

What requirements do you have for artwork?

It is always best to provide a .PDF file with the artwork the way you want it and additionally a .PSD, .AI or .EPS file so we can modify the design to fit the tools and check for errors. However we have to note that we have a lot of experience with package design and can offer competitive price for design plus expertise and advice on printing and materials. In case you decide to to all the pre press work, you need to follow some general instructions such as:

Artwork for flexographic printing has different requirements than for offset or digital printing. So before you progress too far on your artwork we recommend you contact us to discuss your intentions. We will advise you or provide you access to Gammapack Artwork Manual and website registration. This will explain the finer details. The Artwork Manual is regularly updated to incorporate new developments.

Following is a general guide to artwork requirements.


Most art prepared by art houses is for smaller items than cases which means we usually need to enlarge the file when we receive it. For files in bitmap formats (PDF, GIFF, TIFF, PNG, JPEG, EPS) the enlargement is unsuitable for printing as the pixels become visible creating a jagged or pixelated look.

Vector format files (Illustrator and Freehand) are the best and preferred formats for high quality reproduction. Such files are described in geometric terms which preserve curves, lines and colour fills through enlargement.


When specifying colours please use PMS references.

Use CMYK for full colour illustration production.

For multiple colour work, including CMYK, allowance must be allowed for "trapping" - the overlay of inks where they contact each other. Gammapack will advise you on this.


The dpi screen requirements vary according to the nature of the design elements. Generally the range is 85 - 115. Gammapack will advise you according to your design.


Gammapack works to the fine registration tolerance of 1.0 mm. (The corrugated packaging industry standard is 2 - 3 mm.) This means we successfully reproduce intricate design and full colour illustrations from photographic or graphic sources.


Sans serif fonts reproduce most successfully.

We advise against serif fonts except in very large point sizes: minimum recommended point size for serif fonts is 10 pt. Also, in the interests of quality reproduction, we advise against outline fonts.

Do you provide proof before printing?

Depending on order volume and details we can provide a printing proof, for small order we charge 20-30 EUR depending on size. Also, we have to mention that we use matched colours so we can guarantee constant colour quality and brand recognition.

Can we organize our own transport?

Yes, you can make an arrangement so you can organize transport from our warehouse with the company you work with. As mentioned above, you need to mention this in the enquiry.

What currency do you give prices in?

Normally we work with EURO based prices as well as USD for some countries, of course we can offer prices in any other currency but with short validity as there are fluctuations in the exchange rates.

Can we sign a long term contract for deliveries so we can get lower prices?

Yes, we work with a few companies that have signed a contract and they get a percent of the turnover as discount in the end of each year.

Do you have a catalog with samples materials?

Well, as the packaging business is very diverse, normally we work on customer specifications so we can procure any material. However we keep the most commonly used materils such as uncoated papers, cardboard GD and GC grade, PET and BOPP films on stock.

Do you provide insurance for faulty products and delays in transport

Yes, we have insured our orders with a international factoring and insurance company, however in case of faulty products you need to return the order in full, in case of transport delays you need to mark this on the transport form upon delivery.